We are proud to announce that on January 18, 2019 we received the international certificate ISO 9001: 2015 and the Russian certificate of conformity GOST R ISO 9001-2015!
The certificate guarantees a high level of service quality in the field of delivery, sale and storage of building materials in three areas of the control system:
- Internal quality control
- ISO 9001: 2015
- GOST R ISO 9001-2015
ISO 9000 - a series of international standards containing terms and definitions, basic principles of quality management, requirements for the quality management system of organizations and enterprises, as well as guidelines for achieving sustainable results.
The national standard of the Russian Federation for the quality management system GOST R ISO 9001-2015 is a translated version of the international standard ISO 9001: 2015.
The international certificate ISO 9001: 2015 and the Russian certificate of conformity and GOST R ISO 9001-2015 are an external independent confirmation of the achievement of the standard requirements by the quality management system of Slavdom.
Key requirements for passing the international certification ISO 9001: 2015
ISO 9001: 2015 requirements are based on seven key principles, the fulfillment of which is mandatory:
- customer orientation;
- the leading role of senior management;
- staff involvement (focus on competence);
- process approach (management and improvement in the context of individual processes to improve the company's performance as a whole);
- continuous quality improvement (willingness to change);
- decisions based on facts (analysis and evaluation of data for decision-making);
- relationship management (with customers, suppliers, employees).
Based on the results of the audit, Slavdom received official recommendations for improving and modernizing the implemented quality management system.
Passing ISO 9001: 2015 and GOST R ISO 9001-2015 certification is a natural confirmation that we are moving in the right direction to improve the quality of service for our clients. Team Slavdom does not stand still. We are in a constant process of developing and tracking the implemented business processes.
First of all, for you, as our partner, these are:
- effective conclusion of contracts;
- interaction with the company at a higher level in terms of the quality of products and services provided;
- confidence in the fulfillment of the company's declared obligations.
- prompt coordination of all types of documents through the implemented electronic document management system.
